. . . I'm always on the lookout for training programs that can help the city to affect more win-win outcomes. I found DWO's Constructive Dialogue to be such a program - both, for use in positive encouragement situations, as well as an aid in administering feedback for challenging issues.

Human Resource Administrator

. . . This is a valuable tool for leadership development. We should have done this years ago as a company - which would have solved numerous personnel and productivity problems.

Manager

. . . Having a systematic process helped me to be consistent and make sure everything is covered. I am glad to get this training at this early stage of my supervisory career.

New Supervisor

. . . The training gave us additional tools that will help us accomplish goals tied to the success of the business. The dialogue model can be used to make any type of communication more effective, whether it is with a direct report, peer, customer, vendor, or upper level manager.

Vice President

. . . People avoid the difficult conversations because they are uncomfortable with confrontation. If we can't effectively communicate with our employees, we won't effectively develop our employees. This is the kind of training we should be providing everyone who is in a supervisory role.

Supervisor